🚨 911| Crisis: 988| SAMHSA: 1-800-662-4357| Poison: 1-800-222-1222
🚨 CRISIS MODE — Showing only 24/7 and crisis-available resources.

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Essex · Franklin · Clinton · Hamilton · St. Lawrence · Warren Counties

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6 counties
April 2026
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🚨 Crisis Resources
🆘
988 Suicide & Crisis Lifeline
National — Call or Text
Statewide
⏰ 24/7FREECrisis LineEn Español

Free, confidential crisis support for mental health emergencies and suicidal ideation. Call or text 988. Chat online available. Spanish counselors 24/7.

Availability24/7 — 365 days
💬
Crisis Text Line
National — Text Only
Statewide
⏰ 24/7FREEText-Based

Text HOME to 741741 to reach a trained crisis counselor. Ideal when calling isn't possible. Free and confidential.

📱Text HOME to 741741
Availability24/7
📞
SAMHSA National Helpline
National — Substance Use & Mental Health
Statewide
⏰ 24/7FREEEn Español

Free, confidential treatment referrals for mental health and substance use disorders. Free even without insurance.

Availability24/7 — 365 days
🎖️
Veterans Crisis Line
National — Veterans & Military Families
Statewide
⏰ 24/7FREEVeterans

Crisis support for veterans, service members, and families. Call 988 press 1, text 838255, or chat online.

📱Text 838255
Availability24/7
🧡
NAMI Helpline
National Alliance on Mental Illness
Statewide
⏰ 24/7FREE

Crisis support plus non-crisis information and referrals for individuals and families dealing with mental illness.

📱Text NAMI to 741741
Availability24/7
🚑
North Country Mobile Crisis Team
Essex, Franklin & Clinton Counties
Essex/Franklin/Clinton
⏰ 24/7MedicaidComes to You

Mobile crisis intervention that travels to homes, schools, and community settings. On-site assessment and de-escalation. Does not automatically involve law enforcement.

📍Covers 3 counties
Availability24/7 dispatch
🏠
BHSN Crisis Stabilization Unit
Plattsburgh, NY — Clinton County
Clinton
⏰ 24/7MedicaidWalk-In

Walk-in crisis stabilization for adults in acute mental health crisis. Alternative to the ER — less clinical, shorter wait times.

Availability24/7 — Walk-in accepted
🛡️
National Domestic Violence Hotline
National — Safety & Shelter
Statewide
⏰ 24/7FREEEn Español

Confidential support for anyone experiencing domestic violence. Connects to local shelters and safety planning. Safe chat available when calling isn't safe.

📱Text START to 88788
Availability24/7
🧠 Mental Health
🧠
Essex County Mental Health Services
Elizabethtown, NY
Essex
MedicaidMedicareAccepting Patients

County-operated outpatient clinic. Individual therapy, psychiatric medication management, case management, and crisis intervention. All ages.

📍Elizabethtown, NY 12932
HoursMon–Fri 8am–4:30pm
🧠
Franklin County Mental Health
Malone, NY
Franklin
MedicaidSliding ScaleAccepting

Outpatient mental health including therapy, psychiatric evaluation, and community support. Sliding scale fees. All ages.

📍Malone, NY 12953
HoursMon–Fri 8am–5pm
🧠
Behavioral Health Services North (BHSN)
Plattsburgh, NY — Clinton County
Clinton
MedicaidMedicareAccepting

Comprehensive behavioral health serving Clinton and surrounding counties. Outpatient therapy, psychiatry, substance use treatment, and community support.

HoursMon–Fri, crisis 24/7
🧠
St. Lawrence County Mental Health
Canton, NY
St. Lawrence
MedicaidSliding ScaleAccepting

County-run outpatient clinic. Therapy, psychiatry, case management, and crisis services for all of St. Lawrence County.

📍Canton, NY 13617
HoursMon–Fri 8am–4:30pm
🧠
Warren County Mental Health
Glens Falls, NY
Warren
MedicaidMedicareAccepting

Mental health services including therapy, psychiatric services, and crisis intervention for Warren County residents. All ages, sliding scale available.

📍Glens Falls, NY 12801
HoursMon–Fri 8am–5pm
🧠
Hamilton County Public Health — Mental Health
Speculator, NY
Hamilton
MedicaidSliding Scale

Mental health services through Hamilton County Public Health. Telehealth options emphasized given the extremely rural geography.

📍Speculator, NY 12164
HoursMon–Fri, limited hours
🤲
Adirondack Health Institute — Health Home
North Country NY — Multiple Counties
Multi-County
MedicaidAccepting Referrals

NY State-designated Health Home providing care management for high-need Medicaid individuals. Coordinates physical health, mental health, and social services.

HoursMon–Fri business hours
🤝
NAMI North Country
North Country NY Chapter
Multi-County
FREE ProgramsOpen Enrollment

Free peer-led education and support groups for individuals with mental illness and their families. Family-to-Family, Peer-to-Peer, and support groups. No insurance required.

HoursVaries by program
🛌 Respite Care
🛌
Mountain Lake Services — Respite
Port Henry, NY — Essex County
Essex
MedicaidAccepting Referrals

Short-term and planned respite for caregivers of adults with IDD. Temporary care so families can rest, attend appointments, or manage emergencies.

HoursMon–Fri, scheduled
🛌
Citizen Advocates — Respite Services
Malone, NY — Franklin & Clinton
Franklin/Clinton
MedicaidAccepting Referrals

Respite and caregiver support for families with members who have intellectual disabilities or mental health challenges. Community-based and residential options.

📍Malone, NY 12953
HoursMon–Fri business hours
🛌
NYS Lifespan Respite Care Program
New York State — Statewide
Statewide
MedicaidMedicareSliding Scale

Connects caregivers to respite services including in-home care, adult day programs, and short-term residential stays. Serves all caregiver situations.

HoursBusiness hours
🛌
North Country ARC — Respite Services
Potsdam, NY — St. Lawrence & surrounding
St. Lawrence
MedicaidAccepting Referrals

Respite for families of individuals with IDD across North Country. In-home and out-of-home respite placements available.

📍Potsdam, NY 13676
HoursMon–Fri business hours
🔍
ARCH National Respite Locator
National — Find Local Respite
Statewide
Free Tool

Online directory to find respite care providers anywhere in the US by zip code. Works for any caregiving situation — disability, aging, chronic illness.

AccessOnline anytime
🏥 Primary Care & Hospitals
🏥
Elizabethtown Community Hospital
Elizabethtown, NY — Critical Access Hospital
Essex
⏰ ER 24/7MedicaidMedicareAccepting Patients

Full-service critical access hospital. Emergency care, primary care clinic, imaging, lab, and inpatient services. Primary care accepting new patients.

Emergency24/7
🏥
Hudson Headwaters Health Network
Lake Placid, Ticonderoga & more
Essex/Warren
MedicaidSliding ScaleUninsured OKAccepting

FQHC with multiple North Country locations. No one turned away due to inability to pay. Primary care, pediatrics, dental, and behavioral health.

HoursMon–Fri, extended at some sites
🏥
Adirondack Health
Saranac Lake, NY — Sole Community Hospital
Essex/Franklin
⏰ ER 24/7MedicaidMedicare

Federally designated Sole Community Hospital. Full specialty services including surgical, oncology, cardiology, and orthopedics.

Emergency24/7
🏥
Alice Hyde Medical Center
Malone, NY — Franklin County
Franklin
⏰ ER 24/7MedicaidMedicare

Community hospital serving Franklin County. Emergency, primary care, specialty clinics, maternity, and surgical services. Part of UVM Health Network.

Emergency24/7
🏥
North Country Family Health Center
Plattsburgh, NY — Clinton County
Clinton
MedicaidSliding ScaleUninsured OK

FQHC serving Plattsburgh and Clinton County. Primary care, dental, behavioral health, and pediatrics on sliding fee scale.

📍Plattsburgh, NY 12901
HoursMon–Fri business hours
🏥
CVPH / UVM Health Network
Plattsburgh, NY — Clinton County
Clinton
⏰ ER 24/7MedicaidMedicare

Major regional hospital. Level III Trauma, inpatient psychiatry, and comprehensive specialty services for Clinton County and the Champlain Valley.

Emergency24/7
🏥
Community Health Center of the North Country
Massena, NY — St. Lawrence County
St. Lawrence
MedicaidSliding ScaleUninsured OK

FQHC serving St. Lawrence County. Primary care, dental, behavioral health, and pharmacy on sliding scale.

📍Massena, NY 13662
HoursMon–Fri, extended hours
🏥
Claxton-Hepburn Medical Center
Ogdensburg, NY — St. Lawrence County
St. Lawrence
⏰ ER 24/7MedicaidMedicare

Community hospital for the St. Lawrence River Valley. Emergency care, specialty clinics, surgical services, and behavioral health inpatient unit.

Emergency24/7
🏥
Glens Falls Hospital
Glens Falls, NY — Warren County
Warren
⏰ ER 24/7MedicaidMedicare

Regional medical center for Warren County and the Southern Adirondacks. Level II Trauma Center, behavioral health, cancer center, and full specialty services.

Emergency24/7
💻 Telehealth
💻
Adirondack Health Telehealth
Virtual — North Country NY
Multi-County
💻 VirtualMedicaidMedicare

Virtual visits with primary care and specialists. No driving required. Ideal for follow-ups, medication management, and chronic disease monitoring.

AvailabilityBy appointment
💻
Teladoc Health
National — Available in NY
Statewide
⏰ 24/7💻 VirtualMedicaid

On-demand virtual care for urgent issues, primary care, mental health, and dermatology. Most visits under 1 hour. Self-pay options available.

Availability24/7
💻
MDLive
National — Available in NY
Statewide
⏰ 24/7💻 VirtualSelf-Pay Option

Virtual urgent care, primary care, and mental health. Video and phone visits available. Works with major insurance and offers affordable self-pay rates.

Availability24/7
💻
Brightside Health
National — Mental Health Telehealth
Statewide
💻 VirtualMedicaidAccepting

Telehealth specializing in depression, anxiety, and mental health. Combines therapy with psychiatric medication management. Accepts Medicaid in NY.

💡Accepts Medicaid in New York
AvailabilityBy appointment, quick intake
💻
NY State Telehealth Program (DOH)
New York State — Uninsured & Underinsured
Statewide
Sliding ScaleLow/No Cost Options

NY DOH-connected telehealth for uninsured or underinsured New Yorkers. Connects to FQHC telehealth and state programs. Call NY State of Health for options.

HoursBusiness hours
🤝 IDD Services
🤝
Mountain Lake Services
Port Henry, NY — Essex County
Essex
Medicaid WaiverAccepting Referrals

Residential programs, day habilitation, community integration, supported employment, and respite for adults with IDD.

HoursMon–Fri 8am–4:30pm
🤝
Citizen Advocates
Malone, NY — Franklin & Clinton
Franklin/Clinton
Medicaid WaiverAccepting Referrals

Comprehensive IDD services including residential, day programs, respite, and supported employment for Franklin and Clinton county residents.

📍Malone, NY 12953
HoursMon–Fri business hours
🤝
North Country ARC (NCARC)
Potsdam, NY — St. Lawrence County
St. Lawrence
Medicaid WaiverAccepting Referrals

IDD services for St. Lawrence County including residential supports, day habilitation, community integration, and family support. Part of The Arc NY.

📍Potsdam, NY 13676
HoursMon–Fri business hours
🤝
Warren-Washington ARC
Glens Falls, NY — Warren County
Warren
Medicaid WaiverAccepting Referrals

IDD supports for Warren and Washington county residents. Residential programs, day services, supported employment, and family respite.

📍Glens Falls, NY 12801
HoursMon–Fri business hours
🏛️
OPWDD — NY Office for People With Developmental Disabilities
New York State
Statewide
Medicaid Waiver

State agency managing IDD eligibility determinations, waiver services, and coordination. First call for new IDD service referrals.

HoursMon–Fri business hours
🌐
The Arc New York
Statewide — Chapter Network
Statewide
MedicaidFind Local Chapter

Statewide network of local chapters providing IDD services, advocacy, and support. Find your local chapter in any NY county on their website.

HoursMon–Fri business hours
🦷 Dental
🦷
Hudson Headwaters — Dental Services
Multiple North Country Locations
Essex/Warren
MedicaidSliding ScaleUninsured OK⏳ Waitlist Possible

Dental care on sliding fee scale — no one refused due to inability to pay. Preventive, restorative, and emergency dental. Call ahead for current wait times.

HoursBy appointment — Mon–Fri
🦷
North Country Family Health Center — Dental
Plattsburgh, NY — Clinton County
Clinton
MedicaidSliding ScaleUninsured OK

FQHC dental services in Plattsburgh. Comprehensive dental care for all ages on sliding fee scale. Accepts Medicaid and uninsured patients.

📍Plattsburgh, NY 12901
HoursMon–Fri, by appointment
🦷
Community Health Center — Dental
Massena, NY — St. Lawrence County
St. Lawrence
MedicaidSliding ScaleUninsured OK

Comprehensive dental at the FQHC in Massena. Accepts Medicaid dental coverage and sliding fee scale for uninsured patients. All ages welcome.

📍Massena, NY 13662
HoursMon–Fri, by appointment
🦷
SUNY Canton Dental Hygiene Clinic
Canton, NY — St. Lawrence County
St. Lawrence
Reduced CostAccepting Patients

Supervised student dental hygiene clinic offering cleanings and preventive care at significantly reduced rates. Great for those without dental insurance.

📍Canton, NY 13617
HoursAcademic year, by appointment
🔍
NY Medicaid Dental Finder (DentaQuest)
New York State — Online Tool
Statewide
MedicaidFree Tool

Official NY Medicaid dental provider search. Find dentists who accept your specific Medicaid plan near your zip code. Confirms active participation.

💡Search by zip code & plan
AccessOnline anytime
🚐 Transportation
🚐
Medicaid Medical Transportation (NEMT)
New York State — Medicaid recipients
Statewide
Medicaid RequiredFREE

Free rides to medical appointments for Medicaid enrollees. Must be scheduled 2–3 business days in advance through your Medicaid managed care plan.

💡Schedule 2–3 days ahead
SchedulingCall 2 business days before
🚐
Essex County Office for the Aging — Transport
Essex County
Essex
Low CostSeniors & Disabled

Paratransit and volunteer driver programs for seniors and people with disabilities needing rides to medical appointments. Advance scheduling required.

💡Advance scheduling required
HoursWeekdays — call to schedule
🚐
Clinton County Public Transportation
Clinton County — Plattsburgh area
Clinton
Low CostOpen to All

Fixed-route bus and demand-response paratransit in Clinton County. ADA-accessible. Connects to medical facilities and community destinations.

📍Plattsburgh, NY 12901
HoursMon–Sat, fixed schedule
🚐
American Cancer Society — Road to Recovery
National — Cancer Treatment Rides
Statewide
FREECancer Patients

Free transportation to and from cancer treatment for patients with no other means of getting there. Volunteer drivers. Call ahead — not available in all areas.

SchedulingCall ahead to arrange
ℹ️
211 NY — Community Resource Helpline
New York State — All Counties
Statewide
⏰ 24/7FREE

Dial 211 to connect with a human operator who can find transportation, food, housing, and healthcare resources specific to your county.

Availability24/7
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